FAQs

When will my order ship?

We will ship your order within 24 hours of receipt.  You will be notified when it ships and when it is expected to arrive.

How will my order ship and how much will it cost?

All USA orders are shipped via USPS. Orders of $80 or more will automatically ship FREE. We also offer free delivery within 10 miles of San Tan Valley, Arizona for orders over $100.

Do you charge tax?

We add tax to all orders mailed to Arizona residences.  Out-of-state addresses will not be taxed (at this time).

Which forms of payment do you accept?

We accept: Mastercard, Visa, Diner's Club, Discover, Apple Pay, Google Pay, and Paypal

Do you accept returns?

Please refer to our Return Policy.

Do you offer gift-wrapping?

All orders are shipped in gift boxes.

Do you provide adjustments such as lengthening or shortening of your handmade jewelry pieces?

Yes.  There may be a small fee for customizations.

Do you do silver work?

No, we don't engage in silver or gold work, nor do we solder items.

Can you repair jewelry?

To a certain extent, yes, such as re-stringing beaded items.

How do I care for my jewelry?

Sterling silver jewelry can be cleaned and polished using a soft jewelry polishing cloth, and should be kept away from light and moisture by storing it in a small plastic zip bag (we provide one with each order). Gold, copper, or bronze items can be cleaned in the same way, but do not oxidize as quickly.  We recommend treating all your jewelry with care, and removing it before showering, swimming, or any sports or gardening.